Delivery & Returns

Delivery

All deliveries are sent with Royal Mail. UK orders are sent by second class and international orders are sent by international standard (untracked).  

Most products are made to order, please allow 3-5 working days so that we can process your order for you (unless otherwise specified). After your order is processed, it should take 3 working days to arrive for UK orders. Please allow up to 3 weeks for delivery to arrive in the US.  Please note due to covid-19 estimated delivery times are not guaranteed as delays are expected with the postal service. We cannot accept responsibility for lost or delayed items due to postal strikes or circumstances beyond our control.

Returns

Unfortunately we do not accept any returns. However, if you do have any issues, please e-mail us at moonbean.designs@gmail.com and we’ll be happy to help.